“Handover” is that elusive term in the corporate that nobody has seen but keeps hoping to bump into someday.
I haven’t seen it’s face ever but still complain the lack thereof every few years when I move to a new role.
Few years back when I was moving cities for a new role, a colleague called me and asked; “Why do you want to join X’s team? You know how miserable all of us are”. My career decisions are completely based on the role, new skills I will develop, value on CV and the future opportunities. Who I have to work with is never a criteria. Sure, all the other criteria do depend on who I have to work with. But that is beyond my control.
On 29th June, when I joined work in Mumbai almost 2 years back, I had hoped that my counterpart would hand hold me through the new role in the fairly new channel. The hopes were dashed when I realized 30th June was his last working day. I had hoped for some gyaan to help me navigate the new responsibility. The hopes were further churned to dust when he spent the next few hours telling me how miserable and frustrated am going to be within a year.
As I move to a new role again, I wish there were rules followed during a handover:
- Leave the role better than when you joined
If you are leaving, nothing much that be done at this stage. There is a difference between doing the job well and making the role itself better. Few people do the latter. And it isn’t all that difficult. I can get a job done but can I ensure I have put in a system that ensures the job gets done well automatically? When I worked in field sales, one year into a role I was bored and didn’t have work. Because everything moved on auto mode and didn’t require my day to day intervention. Where is the challenge otherwise?
- Give positive vibes about the role
I will have enough and more time to rant about problems. Hell, 99% of the time will be spent in being negative. The least that you can do is talk about the positives. I disagree that there are no positives but if there aren’t, just make up stuff. People should look forward to what is coming next even if it’s a speeding train that will kill them.
- You are negative only when you are dissatified
It is hard to be negative when you are satisfied with the work you have done. So all that negativity may be a reflection of your dissatisfaction with yourself and not necessarily about the role. Just because you are not happy does not mean the next person will be unhappy too.
The least you can do is give hope. Even if it’s false.
It is ok to lie, as long as the intentions are right.
My entire life’s foundation is on lies. But that’s a topic for another post.